SHIPPING & RETURNS

How to Order Your Shoes.
You May Order Using Any Of The Following Methods.

Telephone:
Call us at 1-800-433-5541. You wil be connected to one of our customer service representatives. With years of experience, they are qualified to provide expert advice and assist you with your selection.

Web Site:
Simply log on at showtimedanceshoes.com and follow the instructions.

Fax:
Fax your order to Showtime Dance Shoes at 678-812-3010.

U.S. Mail:
Send us your order to Showtime Dance Shoes, 4458 Peachtree Lakes Drive, Suite B, Duluth, Georgia 30096

Payments:
We accept all major credit cards, American Express, Discover, MasterCard and Visa. Unless you are purchasing online, you may also pay for your shoes with cash, personal check, C.O.D. or Postal Money Order. Credit card charges will be processed while you are on the phone and the shoes will be shipped within hours.

Shipping:
All products purchased on this website are shipped United Parcel Post (UPS) ground service.  Other methods, including overnight service, are available by calling our toll-free number at 800-433-5541.  All orders are processed within two (2) business days from receipt. Customer is responsible for all shipping charges.  UPS delivery schedules vary from one to six days depending on your location.  Shipping and handling costs for all website purchases are based on your total merchandise purchase as follows:
 
Merchandise Total  UPS Ground Rate
   
$0 - $50 $6.50
$51 - $150 $9.00
$151 - $300 $12.00
$301 - $450 $14.00
$451 - $600 $15.00
$601 - $750 $16.00
$751 - $900 $17.00
$901 - $1,050 $18.00
$1,051 - $1,200 $19.00
$1,201 - $1,350 $20.00
$1,351 - $1,500 $21.00
$1,501 - $1,650 $22.00
$1,651 - $1,800 $23.00
$1,801 - $1,950 $24.00
$1,951 - $2,100 $25.00
$2,101 - $2,250 $26.00
$2,251 - $2,400 $27.00
$2,401 - $2,550 $28.00
$2,551 - $2,700 $29.00
$2,701 - $2,850 $31.00
$2,851 - $3,000 $32.00

Special Orders:
To order a style not included in this website, please call us at 800-433-5541.  All special orders must be paid for in advance. A $20.00 minimum charge will apply for all special orders. Deliveries on special orders are usually 10-16 weeks, but can take longer. Special order shoes are not returnable for any reason since they cannot be resold.

Sales Tax:
Georgia residents please add 6% for sales tax.

Exchanges and Returns:
All shoes returned for exchange or refund must be in the original box and be completely unsoiled. Soiled shoes or shoes with any marks on the soles cannot be returned for exchange, credit or refund. Shoes must be returned within 21 days with a copy of the sales order and a note stating the reason for return. Any shoes returned after 21 days will incur a $20.00 restocking charge. Purchaser is responsible for all shipping costs on returns. For your protection, please insure all returned goods, since we cannot give credit for lost shipments.

Prices are subject to change without notice due to price increases from our suppliers and currency fluctuations.