SHIPPING & RETURNS

How to Order Your Shoes.
You May Order Using Any Of The Following Methods.

Telephone:
Call us at 1-800-433-5541. You wil be connected to one of our customer service representatives. With years of experience, they are qualified to provide expert advice and assist you with your selection.

Web Site:
Simply log on at showtimedanceshoes.com and follow the instructions.

Fax:
Fax your order to Showtime Dance Shoes at 678-812-3010.

U.S. Mail:
Send us your order to Showtime Dance Shoes, 4458 Peachtree Lakes Drive, Suite B, Duluth, Georgia 30096

Payments:
We accept Discover, MasterCard and Visa. Unless you are purchasing online, you may also pay for your shoes with personal check or money order.

Shipping:
All products purchased on this website are shipped UPS ground service. Other methods, including overnight service, are available by calling our toll-free number 800-433-5541. All orders are processed within two (2) business days from receipt. UPS delivery schedules vary from one to six days depending on your location. Shipping and handling charges are based upon items purchased and geographic location.

Special Orders:
To order a style not included in this website, please call us at 800-433-5541.  All special orders must be paid for in advance. A $20.00 minimum charge will apply for all special orders. Deliveries on special orders are usually 10-16 weeks, but can take longer. Special order shoes are not returnable for any reason since they cannot be resold.

Sales Tax:
Georgia residents please add 6% for sales tax.

Exchanges and Returns:
Please try your shoes on a clean, soft surface like carpet to prevent soiling of the suede soles. We will happily refund items returned within 21 days of receipt, if they:

* Are in the original packaging
* Have not been worn on a hard surface
* Are in like new resalable condition

Unfortunately, soiled, dyed, stoned, or special order shoes cannot be returned. Please use an outer shipping box, to make your return (like the one they arrived in). Unfortunately if the shoes are shipped in the manufacturer's box we must replace it. There will be a $10.00 cost for this. We recommend you return your item by UPS, FedEx or other insured and traceable methods since we cannot be responsible for items lost in transit.

Prices are subject to change without notice due to price increases from our suppliers and currency fluctuations.